HAVE QUESTIONS ABOUT OUR LUXURIOUS FRAGRANCES?
Ordering
How long does an order take to deliver ?
How long does an order take to deliver ?
Please allow 1-2 business days for processing and 3-5 days for standard delivery from Palm Springs, Caifornia.
Customers outside the US or with non-contiguous US addresses (APO/FPO, Guam, Hawaii) may also take longer to deliver.
Can I modify my order after it's been placed??
Can I modify my order after it's been placed??
If you require any updates to your order information, please promptly contact us via email at support@a-listfragrances.com.
Prior to placing your order, ensure the accuracy of all details, including shipping address, name, phone number, credit card information, and product selection.
A-List Fragrances cannot be held responsible for any customer input errors, so your diligence in confirming this information is appreciated.
Returns and Refunds
What happens if my order arrives damaged , or never arrives ?
What happens if my order arrives damaged , or never arrives ?
If your order arrives damaged or does not match the tracking information, please notify us within 48 hours by contacting support@a-listfragrances.com.
To facilitate a prompt resolution, kindly provide photos of the shipping box and images of any damaged items upon receipt.
What is your return policy?
What is your return policy?
If you are not satisfied with your purchase, you can return your item(s) within 30 days of delivery. Sale items are final sale. Only items that have been purchased directly from A-List Fragrances can be returned to us.
Products
What is a cold air (nebulizing) diffuser?
What is a cold air (nebulizing) diffuser?
Cold-air diffusers are scenting devices that scent an area through cold-air diffusion. The process involves filtering cold air from a space into a diffuser, which is then pressurized to break the essential oils down to an ultra-fine dry mist that’s dispersed into the air.
This method is the safest and cleanest way to scent an area as it doesn’t dilute the oils, disperse unneeded substances into the air or leave behind a residue.
Are the fragrance oils safe?
Are the fragrance oils safe?
Our fragrances are a combination of vegan and non-GMO certified synthetic and natural ingredients. They are free from parabens, phthalates, and any harmful chemicals, ensuring they are safe for humans, pets, and artwork.
Can the fragrance oils be diluted?
Can the fragrance oils be diluted?
No.
How long will the fragrance last?
How long will the fragrance last?
Our 50 ml bottle generally lasts about 30 days. This will vary depending on your diffuser settings.
Where should I store the fragrance oil?
Where should I store the fragrance oil?
It is recommended to store fragrance oils in a cool, dry place for optimal preservation.
